Legal

Privacy policy

Placeholder text — for legal review. This page is a draft and must be checked by a qualified adviser before launch.

Who we are

Virtus Sound & Vision is the controller of your personal data [contact details and ICO registration number to be confirmed].

What we collect

Order details: name, address, email, phone and purchase history.
Enquiries and messages you send us, including chats with our AI assistant.
Website usage data, only where you've consented to analytics cookies.

Why we use it (lawful basis)

To fulfil your order (contract), to answer enquiries (legitimate interests), to send marketing (consent) and to meet legal obligations.

AI assistant

Messages you send to the AI assistant may be processed by a third-party AI provider to generate replies. Please don't share sensitive personal information in the chat.

Your rights

You can request access, correction, deletion or restriction of your data, object to processing, and complain to the Information Commissioner's Office (ico.org.uk).